Last Updated: June 17, 2025
We are committed to protecting your privacy and providing a secure and enjoyable online experience. This Privacy Policy governs the manner in which we collect, use, maintain, and disclose information collected from users (each, a "User") of the product website ("Site").
Pursuant to the Federal Law for the Protection of Personal Data in Possession of Individuals, we are pleased to provide you with this Privacy Notice. This Notice is applicable to any information concerning an identified or identifiable individual, whether personal data or sensitive personal data. In the treatment of personal data, the principles of legality, consent, information, quality, purpose, loyalty, proportionality, and responsibility, as provided by law, must be observed.
“MEDERIT APP SAPI de CV” is a company duly registered in terms of the General Law of Mercantile Corporations. Our registered address is at Antonio Caso 431, Colinas de San Jerónimo, Monterrey, N.L., México 64630. Our email address is privacidad@mederit.com . We wish to inform you that the main purpose for which we collect your data is to know the general data and medical history of our users, whether national or foreign.
In order to process payments for Mederit services, we use a link with STRIPE platform as an external provider for transactions. Furthermore, we would like to inform you that Mederit uses external suppliers, such as doctors, health professionals, physicians, suppliers or providers of health services, lodging, clinics, medical centers, laboratories, air, and land transfers, among others, to whom information is provided for the management of your Mederit itinerary, as well as your reservation and contracting in response to your requests within the Mederit platform.
By using our payment service, you agree to the terms and conditions of our suppliers and acknowledge that you have read and understand the scope and meaning of this Privacy Notice, as well as the mechanisms that the law and its regulations provide for the exercise of your rights. Furthermore, I authorize and agree that Mederit may collect and process my personal data in accordance with this Privacy Notice, including the right to access, rectification, cancellation, and opposition, as well as the limitation of the use, transfer, and disclosure of my data.
By accepting this Privacy Notice, the Data Owner is deemed to have consented to the processing of their data, regardless of whether it is received physically or electronically. This consent may be revoked at any time, with no retroactive effect. To revoke consent, please follow the procedures set forth by the responsible party in this Privacy Notice.
We may collect personal identification information from Users in various ways, including but not limited to when Users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features, or resources we make available on our Site.
Users may be asked for, as appropriate, name, email address, mailing address, phone number, and payment information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us.
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer, and technical information about Users' means of connection to our Site, such as the operating system and the Internet service providers utilized.
We may collect payment information when Users make a purchase on our Site. This information is used solely for the purpose of processing payments and is securely handled by our payment processing partners.
Mederit may collect and use Users' personal information for the following purposes:
To process transactions: We may use the information Users provide when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
To send periodic emails: The email address provided for order processing may be used to send information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.
We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.
Our Site may use "cookies" to enhance User experience. Users' web browsers place cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
Our Site may use "cookies" to enhance User experience. Users' web browsers place cookies on their hard drive for record-keeping purposes and sometimes to track information about Mederit has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.them. Users may choose to set their web browser to refuse cookies or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.