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Frequently asked questions

For any unanswered questions, reach out to our support team via email. We'll respond as soon as possible to assist you.

What is Mederit and how does it work?

Mederit is a medical tourism platform that helps patients from the U.S. and Canada access high-quality healthcare in Mexico. We take care of everything—from your free initial evaluation to your return home—including flights, lodging, transportation, lab tests, and medical treatment.

What medical specialties do you offer?

We work with board-certified doctors in plastic surgery, dentistry, orthopedics, fertility, ophthalmology, bariatric surgery, dermatology, and more.

Are the doctors certified and trustworthy?

Yes. All doctors in our network are certified by Mexico’s official medical boards. They are carefully selected based on experience, results, ethics, and their ability to care for international patients.

Where are the clinics and hospitals located?

Our partner clinics and hospitals are located in Monterrey, Nuevo León—a modern, safe city with excellent medical infrastructure. We will be expanding to other cities soon.

What does the full Mederit service include?

Our all-inclusive service covers:
• Free video consultation
• Personalized medical quote
• Treatment coordination
• Flights
• Hotel and ground transportation
• Lab work
• Personalized assistance every step of the way

How much does the treatment cost?

Costs vary depending on the procedure. After your free consultation, we’ll provide a clear, no-obligation quote. Our prices can be up to 60% lower than in the U.S. or Canada.

Can I travel with a companion?

Yes. You’re welcome to bring a family member or friend. We can include their flight, hotel, and transportation in your medical travel package.

Is it safe to receive medical care in Mexico?

Absolutely. We only work with certified hospitals and doctors experienced in treating international patients. Monterrey is known for its high medical standards and safety.

What if I have questions or problems during my stay?

You’ll have a dedicated Mederit advisor with you throughout the entire process—before, during, and after your trip—to answer questions and provide support whenever needed.

How do I get started?

Just fill out our contact form or book a free video consultation. One of our advisors will walk you through the process and help create a personalized medical plan for you.

We’re here to help you on your journey.

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Frequently asked questions

Speak with one of our health professional and discover how Mederit can help on your wellness journey.